Many manufacturers have onsite warrantys or require the customer to contact them directly. In these instances Navada is not able to process faulty items on your behalf. Please contact the numbers below if your item comes under any of the following categories.

Manufacturer Type Warranty Type Repairer Phone # Details
Acer All Customer to Phone Acer 1300 362 328 North Perth, 6006
Adaptec Controllers Customer to Phone Adaptec 02 9503 1555
ADI Monitor Onsite Insight 9248 5656 6/1 Townsend Street. MALAGA WA 6090
Altec Lansing Speakers Customer to Phone Altec Lansing 1800 089 681
APC UPS Customer to Phone APC 1800 652 725
ASUS Support Hotline 1300 278 788
ASUS Notebook Customer to Phone ASUS 1300 278 788
ASUS LCD Monitors Customer to Phone ASUS 1300 278 788
Auriga Monitor Onsite AKA Tech 9443 3388 U2 / 126 Hector Street, Osborne Park
BENQ LCD Monitors Customer to Phone BENQ 1300 130 336
Canon Printer Customer to Return Service West 94744990 43 Labouchere Rd, South Perth, 6151
Digitrex All Customer to Phone Telefix 1300 366 144 N/A
Dlink All Customer to Phone Dlink 1300 700 100 N/A
Epson Printer Customer to Return Epson 1300 361 054
Fujitsu Monitor Onsite BL Computers 1300799833
FUJITSU Notebooks Customer to Phone FUJITSU 1800 288 284
Hewlett Packard Printer Customer to Return Hewlett Packard 131047 Suite 1/14 Main Street, Osborne Park
Hyundai Monitor Onsite Tomas Electronics 1800677203
Intel M/Board Customer to Phone Intel 1800649931 Intel Arrange Pickup
Intel CPU Customer to Phone Intel 1800649931 Intel Arrange Pickup
KONICA MINOLTA Printers Customer to Phone KONICA MINOLTA 1800 456 999
Kyocera Printer Customer to Return Kyocera 1300 368 885
Leibert UPS Onsite Leibert 1800147704 Leibert Arrange Swappover
Likom Monitor Onsite Perth Digital 92271757 20 Angove St, North Perth, 6006
LINKSYS All Customer to Phone LINKSYS 1800 110 219
Microsoft Keyboards Customer to Phone Microsoft 132058 Retail Keyboard only with Packaging
Mitsubishi Monitor Onsite Perth Digital 92271757 20 Angove St, North Perth, 6006
MSI All Customer to Phone MSI 02 9748 0070
MYOB AUSTRALIA All Customer to Phone MYOB AUSTRALIA 1300 555 115
Philips Monitor Onsite Philips 1300651993 Philips Arrange Pickup
Samsung Monitor Onsite Customer Care 1300 362 603
Samsung Printer Customer to Return Customer Care 1300 362 603
Sony All Onsite Barhams 1300138246 1/1 Fitzgerald Street, Northbridge, 6003
TOSHIBA Notebooks Customer to Phone TOSHIBA 1800 021 100
TREND MICRO All Customer to Phone TREND MICRO 1800 642 421
Velta Monitor Customer to Return Perth Digital 92271757 20 Angove St, North Perth, 6006
Videocom Monitor Customer to Return Perth Digital 92271757 20 Angove St, North Perth, 6006
Viewsonic Monitor Onsite Viewsonic 1800 880 818

If your item is not listed above then you can request a Return Materials Authorisation (RMA) Number here.

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